Skillster - Formation sur simulateur de véhicules

Last modified 2024-02-23

Privacy Policy for Skillster AB

1. General

This privacy policy describes how Skillster AB ("Skillster," "we," "our," "us") collects, uses, and protects personal data of customers and users. The policy also outlines your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR 2016/679) and how you can contact us to exercise these rights. If you require additional information beyond what is presented in this policy, please feel free to contact us using the details provided in the "Contact" section.

2. Skillster as Data Processor

Skillster provides simulator software for vehicle training, along with web-based systems for administration and monitoring. The service is intended for organizations conducting vehicle education. When using these systems, personal data is processed on behalf of the customer, who assumes the role of data controller. Skillster, as a data processor, processes personal data according to instructions outlined by the data controller. These instructions are detailed in the document "Data Processing Agreement."

3. Skillster as Data Controller

Skillster processes personal data as a data controller to fulfill agreements, provide service, and ensure accurate administration of such agreements. Processing also occurs to comply with legal obligations, such as accounting rules, and regulations specific to Skillster's operations. Additionally, Skillster may process personal data for market and customer analyses, business monitoring, business and method development, backup management, and invoicing. Visiting our website www.skillster.se or our events may result in the processing of personal data. Further processing may occur in connection with direct marketing of our products.

Personal data may be supplemented by obtaining information from private and public registers, such as when updating address details. Skillster employs other companies as data processors for the processing of personal data, in accordance with relevant confidentiality provisions. The processing conducted by these data processors is governed by a data processing agreement.

3.1 Data We Collect

We primarily collect personal data such as:

Name
Email
Billing address
Phone number
IP addresses

Personal data in image and video formats may also be collected during events organized or attended by Skillster.

3.2 Legal Basis

The right to process personal data is based on the agreement entered into or planned with Skillster. In cases where processing is not necessary for contract fulfillment, such as direct marketing, collection is supported by consent or a legitimate interest. In the latter cases, as the data subject, you have the right to withdraw consent or object to usage and request the removal of personal data at any time.

3.3 Storage

Skillster will store your personal data for as long as necessary for the purpose for which the data was collected, or as long as Skillster is obligated to store the data by law or to protect our legal interests. When personal data is no longer necessary or the storage period has expired, we will securely delete or anonymize your data in accordance with applicable legislation.

4. Your Rights

If your personal data is registered with Skillster, you have rights according to the GDPR. If you have questions about our processing of your personal data or wish to exercise any of your rights, please contact us using the details provided in the "Contact" section.

For personal data processed by Skillster as a data processor, questions regarding personal data should primarily be directed to the data controller. In cases where Skillster is the data controller, you, as the data subject, have the following rights:

Right to access: You have the right to request information about the personal data we have about you and to receive a copy of this information.
Right to rectification: If your personal data is incorrect or incomplete, you have the right to request that the information is rectified.
Right to erasure: Under certain circumstances, you have the right to request that we delete your personal data. This applies, for example, if the data is no longer necessary for the purposes for which it was collected.
Right to limitation of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you believe the data is inaccurate and you have requested correction.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, or to have it transferred to another data controller.
Right to object: You have the right to object to the processing of your personal data when it is based on legitimate interest. If you object, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Right to withdraw consent: If we process your personal data with your consent, you have the right to withdraw that consent at any time. The withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

A request to exercise your rights is not absolute and may be denied under certain circumstances. If you are dissatisfied with the processing of your personal data, you are welcome to contact us, and we will do our best to address your complaints. You also have the right to lodge a complaint with the Swedish Data Protection Authority.

5. Cookies

Skillster uses cookies to provide certain features in our systems. Cookies are also used to analyze and improve the systems. A cookie is a small text file stored on your device when you visit our websites.

6. Storage and Disclosure of Data

Skillster employs data processors for the processing of collected personal data. Such data processors may include cloud service providers, payment services, or other services that assist us in operating and improving our business. When engaging data processors, data processing agreements are established to instruct how personal data may be processed and to ensure appropriate protective measures are in place.

Personal data may also be disclosed to authorities if required to fulfill legal obligations. This may include disclosure to law enforcement agencies, courts, or other authorities in accordance with applicable legislation.

Skillster strives to always store and process your personal data within the EU/EEA. We want to ensure that your personal data is processed in accordance with applicable data protection laws and in line with this privacy policy. If, for any reason, we need to transfer your personal data to a third country outside the EEA, we will implement appropriate protective measures and take necessary actions to ensure your rights and privacy are adequately protected.

7. Security

We take appropriate technical and organizational measures to ensure that your personal data is protected against accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure. We aim to implement industry-standard and best practices for information security.

Our measures include regular evaluation of our IT systems, implementation of firewalls, encryption of sensitive information, restricted access to personal data, staff training on information management, and handling security incidents.

8. Changes

We reserve the right to change and update this privacy policy from time to time to reflect any changes in our information management practices or applicable legislation. We recommend regularly reviewing this privacy policy to stay informed about how we process and protect your personal data.